We offers full-time,
on-line, on-site and on-time technology facilities managements and supports
Ensuring 99.9% resources availability, pro-active
upgrade and maintenance schedule with state of the art change management
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Technical Support
Our Technical Support Services or Technical Support
refers to a plethora of services by which we provide assistance to users of
technology products and services such as computer hardware maintenance and
repair, software products maintenance or other IT equipments.
In general, our technical support services attempt to help the users solve
specific problems with a product, rather than providing training, customization,
or other support services. We offer technical support for other products we
sell.
Oursourced Services
On-site Technical Support
Procurements
Infrastructure Management
Network Design, Installation and Managemement
Systems Updrading & Repair
System Integration Service
Security Management
Network Monitoring
Database Management
Data Backup & Recovery
Document Management
Power, UPS and
Inveters
Business & IT Consulting
Scope of Service
We understands that today every business relies heavily on Information
Technology (IT) as a driver for business processes and success. It is our duty
and interest to provide high level support of servers, workstation, software,
intranet, internet and others devices/systems running on IT Infrastructure. This
is to help our clients to achieve their vision, to reflect current trends,
improve productivity as well as reduce total cost of running these
infrastructures.
Ensuring 99.9% Infrastructure Uptime
Effective, reliable and on-time infrastructure support
Ensuring availability of technical personnel whenever and wherever it is need
Support and management of network
Advice and recommendations for the improvement of the delivery of services
Proactive Services to help prevent problems and increase system availability
Ensuring stability and availability of servers and applications
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